🔒 VidioMeet – Privacy Policy

1. Scope

This Privacy Policy applies to:

• The VidioMeet website
• Any self-hosted software products provided under the VidioMeet brand

VidioMeet is a self-hosted software product. We do not host or control customer deployments by default.

2. Information We Collect

We may collect limited information, including:

• Contact details (such as email address)
• Purchase or license-related information
• Technical data (IP address, browser type, device information)

We do not intentionally collect sensitive personal data.

3. How We Use Information

Information may be used to:

• Provide and improve VidioMeet products
• Respond to support requests
• Deliver license or product-related communications
• Comply with legal or regulatory requirements

4. Customer Data in Self-Hosted Deployments

Any data processed within a customer’s self-hosted VidioMeet deployment:

• Remains under the customer’s control
• Is stored and managed in the customer’s own environment
• Is not accessed or processed by us unless explicitly authorized for support purposes

5. Payments

Payments are handled by authorized third-party payment providers acting as Merchant of Record. VidioMeet does not store, process, or have access to payment card or banking details.

6. Data Security

We apply reasonable technical and organizational measures to protect information. However, no method of transmission or storage is completely secure.

7. Data Retention

We retain personal information only for as long as necessary to fulfill operational, legal, or contractual obligations.

8. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices.

9. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us.

10. Contact

• Support Email: support@techdone.dev
• Website: https://vidiomeet.com